IT Support Specialist  
Total Shape   More jobs from this company

Job Details Back to Job Listing
 
Job Title:   IT Support Specialist
Category:   Networking
Total Positions:   2
Job Location:   Islamabad, Thul, Winder
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   1 Year
Salary Range:   PKR 400,000 to 700,000 per Month
Apply By:   May 28, 2025
     
     
 
Job Description:

You'll be the first point of contact for all technical support requests. You'll ensure our team has the tools and support to work efficiently by promptly resolving hardware, software, and connectivity issues.

Key Responsibilities:

  • Provide first-level support for technical issues via chat, email, and video calls

  • Troubleshoot software, hardware, and network-related problems

  • Install and configure software and applications

  • Maintain inventory of IT assets and tools

  • Support onboarding/offboarding processes for new and exiting employees

  • Document technical issues and solutions to build a knowledge base

Qualifications:

  • Proven experience in IT support or a similar role

  • Strong knowledge of Windows, Mac OS, and common office productivity tools

  • Familiarity with remote desktop applications and help desk software

  • Excellent communication and problem-solving skills

  • Ability to work independently in a remote environment

Why Join Us?

  • Work from anywhere

  • Supportive, friendly team culture

  • Opportunities for professional growth

  • Competitive salary and flexible schedule


Company Information
 
Company Name:  Total Shape
Company Description:
Total Shape is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. At Total Shape, we pride ourselves on delivering comprehensive information tailored to your health and fitness journey. Our mission is to help you make informed decisions that expedite your path to your health and fitness goals.

Since 2003, our dedicated team has worked hard to create a comprehensive library of thorough and reliable information. Our team of 60+ team of writers, fact checkers and medical reviewers are health and fitness experts, including registered dietitian nutritionists, board certified medical doctors, experienced personal trainers, certified coaches, and professional athletes who write, fact check, review and constantly update our collection of 2,000+ articles.

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