| Job Title: |
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Customer Support Representative |
| Category: |
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Client Services |
| Total Positions: |
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35+ |
| Job Location: |
|
Karachi |
| Gender: |
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No Preference |
| Age: |
|
18 to years |
| Minimum Education: |
|
Matriculation |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Less than 1 Year |
| Salary Range: |
|
PKR 25,000 to 50,000 per Month |
| Apply By: |
|
Feb 18, 2019 |
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| Job Description: |
- Contact / respond potential or existing customers to inform them about a product or Service using scripts.
- Answer questions about products or the company
- Ask questions to understand customer requirements and to close sales.
- Attempt to persuade customer to reconsider cancellation.
- Inform customer of deals and promotions.
- Enter and update customer information in the database
- Go the “extra mile” to facilitate customers for long term relationship
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
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| Required Skills: |
| Communication Skills Listening,English Fluency |
| Company Information |
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Company Name: VOIP Terminator
Company Description:
VOIP Terminator is a multinational telecommunication company based in Pakistan with its headquarters located in Karachi. Our office locations include Karachi, Islamabad, California, and Adelaide.
Our Sister Companies:
VTBPO - Leading BPO company in Karachi.
Digitally Up - An International Digital Marketing company with its offices in Pakistan and Australia.
Renovaten - A multi-million dollar startup. A marketplace connecting homeowners with home contractors
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