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Helpdesk Engineer Khushhali Microfinance Bank Limited - (KMBL) More jobs from this company	Email this job

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Job Title:		Helpdesk Engineer
Category:		Engineering
Total Positions:		1
Job Location:		Islamabad
Gender:		No Preference
Minimum Education:		Bachelors
Career Level:		Experienced Professional
Minimum Experience:		2 Years
Salary Range:		PKR 0 to 0 per Month
Apply By:		May 31, 2018

Job Description:

Job Objective

Delivering Tier-1 IT services to users at designated business locations.

Key Responsibilities

IT Services

· Deliver high quality Tier-1 IT support to users.

· Install, configure and troubleshoot desktop, workstations and server technologies.

· Install and configure Microsoft Windows operating system and MS Office suite.

· Provide IT Technical support to branches Troubleshoot domain user account and access rights on network, email and associated systems.

· Identify, research and resolve technical problems.

· Administer and support network printers.

Reporting & Liaison

· Liaison with the branch user, IT vendors and the In-charge Service Desk regarding the support operations

· Prepare and communicate the performance reports to In-charge Service Desk Knowledge, Skills, Abilities & Other attributes

Education

· IT graduate from an HEC recognized / overseas institution.

· Microsoft certifications are an added advantage.

Skills

· Strong understanding of IT hardware, Operating systems and desktop/laptop application software.

· Good understanding of LAN/WAN, Windows7/8/10, Windows Server 2008/2012.

· Strong analytical and communications skills.

· Well versed with MS Office suite.

· Willing to relocate and travel across KMBL network.

· Exhibits and upholds KMBL’s values and social performance objectives.

Duration and nature of previous experience

· Minimum of 2 years of experience in installing, troubleshooting and repairing computer systems including hardware & software.

· Exposure to banking environment will be an added advantage.

Company Information

Company Name: Khushhali Microfinance Bank Limited - (KMBL)
Company Description:

Founded in the year 2000, Khushhali Microfinance Bank Limited (formerly known as Khushhalibank Limited) was a part of the Government of Islamic Republic of Pakistan's Poverty Reduction Strategy and its Microfinance Sector Development Program (MSDP). MSDP was developed with the facilitation of Asian Development Bank (ADB). With its headquarters based in Islamabad, Khushhali Microfinance Bank (KMBL) operates under the supervision of the State Bank of Pakistan (SBP). The bank's board comprises of seven members including leading commercial bankers, fund managers and microfinance experts from across the globe. The mandate remains to retail microfinance services and to act as a catalyst in stabilizing the country's newly formed microfinance sector.