| Job Title: |
|
Call Center Team Lead |
| Category: |
|
Client Services |
| Total Positions: |
|
2 |
| Job Location: |
|
Karachi |
| Gender: |
|
No Preference |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
4 Years8 Years |
| Salary Range: |
|
PKR 25,000 to 45,000 per Month |
| Apply By: |
|
Oct 13, 2017 |
| |
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| Job Description: |
- Lead a team of agents, ensuring performance standards are set and monitored and all targets are reached
- Manage, motivate and develop a team of sales agents
- Conduct monthly and annual reviews implementing new ways of working if required to enhance performance
- Work with the senior management team, taking responsibility of compiling report clearly demonstrating performance against targets
- Taking responsibility of all operational aspects to the team and staffing requirements
- Work with the Resourcing team
|
| Required Skills: |
| telemarketing,telesales,call center,Team Leader,Call Center Operations,Lead Generation,Appointment setting,Cold Calling,OUTBOUND CALLING |
| Company Information |
|
|
Company Name: Vanguard
Company Description:
Vanguard
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