Job Title: |
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Telesales Representatives |
Category: |
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Client Services |
Total Positions: |
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15 |
Job Location: |
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Rawalpindi |
Gender: |
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No Preference |
Age: |
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18 to 35 years |
Minimum Education: |
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Intermediate/A-Level |
Career Level: |
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Entry Level |
Minimum Experience: |
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Less than 1 Year |
Salary Range: |
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PKR 0 to 100,000 per Month |
Apply By: |
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Oct 12, 2017 |
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Job Description: |
- Manage large number of outbound calls in a timely and efficient manner
- Follow communication scripts when handling different customer concerns
- Obtain client information by making telephone calls, interviewing clients and verifying information
- Determine eligibility by comparing client information to requirements
- Maintain and improve quality results by adhering to standards and guidelines
- Keep record of all conversations in the call center database in a comprehensible way
- Meet personal/ team qualitative and quantitative targets
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Required Skills: |
spoken english,Time management,Excellent Communication,customer focus,target oriented,American Accent,Ability to work under pressure |
Company Information |
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Company Name: FirstStep Communications Company Description: irstStep Communications is a 80 seat multi-channel resource center providing world-class offshore cohesive Customer Contact, BPO, Marketing, Advertising & Trade solutions to the Financial Services and Communications industry in US. Our customized solutions include 24/7 inbound customer services, Outbound telemarketing operations Social Media Marketing, Web Development & Search Engine Optimization. We act as a unified extension of our client’s operations, providing radical cost efficiencies, evident quality and performance amplifications.
FirstStep Communications was founded to provide Quality services upholding industry standards by a group of experts who have excelled in the industry in the past decades in international market.
The company management brings over 45 years of professional experience in the BPO & Marketing industry, working for various American clients and is committed to excel in operational performance and productivity by aligning people, processes and technology practices
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