| Job Title: |
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Regional Coordinator |
| Category: |
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Client Services |
| Job For: |
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Student/Alumni |
| Total Positions: |
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1 |
| Job Location: |
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Islamabad |
| Gender: |
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Both |
| Minimum Education: |
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Bachelors |
| Career Level: |
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Experienced (Non-Manager) |
| Minimum Experience: |
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3 Years |
| Apply By: |
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Jun 26, 2012 |
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| Job Description: |
The ideal candidate should:
- Hold at least a Bachelors or a Masters degree
- Have at least 3 years or more of relevant work experience;up to one year of working experience at front end customer care (direct customer handling) would be preferred
Job Description
- Assist the Director Customer care on routine matters and liaison with different departments for team facilitation and providing support on on-going matters
- Manage different events and award ceremonies of customer care and Franchise sector
- Manage network meetings with Technical department
- Coordinate activities proactively
- Provide support to Regional teams in document management, new hiring, inventory management of Different products and Special numbers
- Maintain files and approval record of the whole regions claims
- Handle customers in case of hyper customer who visits the Regional Director
Essential Skills
- Have strong coordination, administration strong and follow-up skills
- Should possess excellent communication skills
- Should be reasonably proficient on using MS Office Suite
Desirable Skills:
- Should have good project management skills
- Should have good interpersonal skills for customer handling
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| Company Information |
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Company Name: Mobilink GSM (PMCL)
Company Description:
Mobilink, a subsidiary of the Orascom Telecom Group is Pakistan's leading cellular service provider and the market leader in providing the best quality of service with a subscriber growth of 40% in 2007.
The company has achieved an unmatched customer base of over 30 million customers with a coverage footprint in over 7,000 cities, towns, villages and remote destinations in Pakistan, through an integrated technology infrastructure. International roaming is available to Mobilink customers in over 127 countries with more than 300 partner operators.
The company's investment to date is over US $2.5 billion and directly employs over 5,000 people and has the largest distribution network reaching over 200,000 retail outlets across Pakistan. The company is a carrier-class nationwide connecting service with its 6,500 kilometers fiber optic backbone.
Through The Mobilink Foundation, the company's corporate social responsibility program contributes significantly in areas of health, education, social uplift, and cultural development in Pakistan. The company is the official cellular service of the Pakistan Cricket Board and is the leading Blackberry communication services provider in Pakistan.
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