Job Title: |
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Customer Service Representative |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Lahore |
Gender: |
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Female |
Age: |
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26 to years |
Minimum Education: |
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Bachelors |
Career Level: |
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Entry Level |
Minimum Experience: |
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1 Year |
Salary Range: |
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PKR 20,000 to 35,000 per Month |
Apply By: |
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Apr 21, 2023 |
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Job Description: |
A Customer Service Representative in Adam Bernards Solicitors is responsible for providing professional and courteous customer support and assistance to clients and potential clients.
Duties and Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner.
- Answering incoming calls and greeting clients and potential clients in a professional and courteous manner.
- Responding to client inquiries about legal services, fees, and processes.
- Scheduling appointments with manager and coordinating meetings between manager and clients.
- Assisting with billing and collections processes.
- Providing general administrative support to the law firm.
- Maintaining accurate and up-to-date client files and records.
- Providing excellent customer service experience to clients to help maintain client satisfaction and loyalty.
- Ensure following Customer Service script provided by Company.
- Handle and resolve customer complaints.
- Have a depths Knowledge of MS Office and data Entry.
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Company Information |
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Company Name: Adam Bernards Solicitors Company Description: ..
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