Customer Service Executive  
Interwood Mobel (Pvt) Ltd   More jobs from this company

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Job Title:   Customer Service Executive
Category:   Client Services
Total Positions:   1
Job Location:   Karachi
Gender:   Female
Age:   22 to 30 years
Minimum Education:   Bachelors
Degree Title:   B.Com/ BBA / BS
Career Level:   Experienced Professional
Minimum Experience:   1 Year2 Years
Salary Range:   PKR 0 to 0 per Month
Apply By:   Apr 15, 2023
     
     
 
Job Description:
  • To be an effective communicator and ensure all complaints are acknowledged in a timely manner and customers are kept information throughout the complaint process.
  • To manage the resolution of customer complaints, within given timelines.
  • Escalate all unresolved issues/complaints to the HOD.
  • Generate all external service calls.
  • Daily follow-up of all open complaints with complaints department or any other concerned department. 
  • Follow-up of all call center complaints. 

Company Information
 
Company Name:  Interwood Mobel (Pvt) Ltd
Company Description:
Ever since its inception in 1974, Interwood Mobel (Pvt) Ltd. has directed its efforts in developing better interiors for home and corporate establishment. It is our constant endeavor to raise standards in design, quality, durability and innovation the only aspect we ever lower, is the price. Our designers think differently, they understand the varied moods, colors and temperaments.

Mission Statement:

Interwood Mobel (Pvt) Ltd. strives to become a world-class manufacturer of furniture, kitchens, doors etc. We are committed to a constant improvement in the designs, systems and quality of our products. Our goal is to give the customer best value for money. Our earnest endeavor is to upgrade the skill, the knowledge and the standards of living of all employees to international standards.

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