| Job Title: |
|
Customer Service Representative |
| Category: |
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Client Services |
| Total Positions: |
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1 |
| Job Location: |
|
Lahore |
| Gender: |
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No Preference |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
1 Year |
| Salary Range: |
|
PKR 30,000 to 45,000 per Month |
| Apply By: |
|
Oct 18, 2021 |
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| Job Description: |
Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns Troubleshooting common issues with a product or service Working with a team of CSRs and other departments to find appropriate solutions
Requirements:
- Minimum 2 years of Chat/Email/Writing Experience
- Minimum 2 years of Customer Service Related Experience
- Well versed in English
- Education: Bachelors
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| Company Information |
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Company Name: GrocerApp Pvt Ltd
Company Description:
We are a hyper local mobile e-commerce platform that is transforming the shopping experience for people like you, by connecting you to your favorite stores. Our aim is to take out the pain of something as little as Grocery Shopping and free up your time to do better things in life.
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