• Mohkaab Enterprise is an UK based company located in Lahore.
• We are providers of software and services for a UK based Health provider company.
• The person MUST be caring and compassionate.
• Must have the ability to listen and then offer a solution.
• Clients that will be calling in from the UK will all be from the UK Health sector.
• They are responsible for delivering care to the elderly in Old People’s Homes.
• So being compassionate is very important aspect but also must have the ability to solve problems.
• We are looking for a sharp and energetic Customer Support Representative who can work in a challenging and yet compatible environment.
• The ideal candidate must possess:
• The person MUST be caring and compassionate.
• Candidate must be experienced of handling international customer through calls (British Accent Required) and Tickets.
• Candidate must have ability to provide right solutions to the customer's request.
• Create/Update tickets in a proper manner.
• Candidate should be Proficient in problem resolution techniques with strong voice and British Accent.
• Candidate should have the ability to learn and manage our in-house system properly.
• Training will be provided to the selected candidate.

Skills

• Strong Communication Skills.
• Proficiency in Written & Verbal English.
• Ability to use Software.
• Team Player.
• Time Management.
• Complete computer knowledge.