Help Desk Supervisor  
Catcos Pvt Ltd   More jobs from this company

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Job Title:   Help Desk Supervisor
Category:   Client Services
Total Positions:   1
Job Location:   Karachi
Gender:   Female
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   Less than 1 Year
Salary Range:   PKR 20,000 to 25,000 per Month
Apply By:   Feb 14, 2020
Job Description:

Hiring ‘Help Desk Supervisor’ for a Leading Bank. Candidates with prior experience of IT, IT Components and Hardware are encouraged to apply.

  • Answers customer inquiries/communications as required
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Resolve client’s problems by active listening and response.
  • Works with the organization’s regional offices to resolve problems facilitate solutions and enhance customer service offerings.
  • Conducts follow up phone calls to and respond who have concerns or questions.
  • Maintain excel sheet.
  • Maintain Daily Call Log.

Company Information
Company Name:  Catcos Pvt Ltd
Company Description:

Catcos Pvt Ltd

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