Service Quality Officer  
BankIslami Pakistan Limited   More jobs from this company

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Job Title:   Service Quality Officer
Category:   Quality Assurance (QA)
Total Positions:   4
Job Location:   Islamabad
Gender:   Transgender
Age:   18 to 26 years
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   Fresh3 Years
Apply By:   Feb 16, 2020
     
     
 
Job Description:
  • Position is responsible to ensure and supervise superior quality service delivery in the Branches.
  • Perform visits to the assigned Branches and Regularly update service quality patterns at his/ her respective Branches.
  • Enhance in accordance with the latest service quality methodology so as to assure maximum efficiency and customer satisfaction.
  • Ensure compliance to Regulatory and Shariah guidelines.

Company Information
 
Company Name:  BankIslami Pakistan Limited
Company Description:
BankIslami Pakistan Limited is a dedicated Islamic commercial bank operational in Pakistan since April 7th, 2006. The bank offers a full range of Shariah compliant commercial banking products and services through a network of 100 plus branches all over Pakistan. BankIslami is sponsored by three financially sound and reputable groups which are: The DCD Group, Dubai Bank and Jahangir Siddiqui & Company Limited. The DCD Group is a UK based group which has played a pioneering role in setting up of institutions such as the Islamic Bank of Britain and European Islamic Investment Bank aside from partnering with Dallah Al-Baraka Bank in South Africa. Dubai Bank is one of the upcoming banks in the UAE, owned by Dubai Holdings, the investment arm of Government of Dubai and Emaar Properties, which is the largest real estate company in terms of capitalization in the region. Jahangir Siddiqui & Co. Ltd is the largest and most diversified financial services group in Pakistan with a track record of innovation and success. It has the distinction of sponsoring the first and largest asset management company, ABAMCO Limited and the first Islamic Fund in Pakistan. Recently JS Group has been at the forefront of starting a US$ 70m private equity fund in Pakistan. The Bank was formally listed on the Karachi Stock Exchange on April 17th, 2006. The Shariah Board of BankIslami consists of three renowned and distinguished Shariah scholars namely Justice (Retd) Muhammad Taqi Usmani, Prof Dr Fazlur Rahman and Mufti Irshad Ahmad Aijaz. Mufti Irshad Ahmad is also the Shariah Adviser of the bank who works full-time with the management and guides them in issues pertaining to the Shariah. The business philosophy of BankIslami focuses on providing Shariah compliant products at par with better service and technology standards viz-a-viz conventional banks. In pursuit of this traditions BankIslami is the first commercial bank in Pakistan as well as in the region to deploy Biometric ATMs for its customer

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