·         Developing detailed requirements documents and test scenarios to ensure a smooth transition of developed/purchased systems into production.

·         Managing and directing QA/QC testing and process improvements.

·         Working with the development team to develop system level requirements and designs, resulting in value-added systems and processes.

·         Ensuring costs are managed within the budget.

·         Benchmarking the cost of IT services and identifies opportunities to reduce expenses.

·         Assisting in the development of the IT department's strategic architecture.

·         Leading the ITI procurement process including the development of RFPs, RFQs and RFIs for all product and service types (e.g., hardware, software and professional services, etc.)

·         Proposing alternate processes and procedures to streamline and increase effectiveness and efficiency.

·         Responsible for ensuring that the user community is adequately trained in the usage of new systems & creates training programs as needed.

·         Performing integration and system level tests and develops any necessary supporting documentation.

·         Standardizing all budget and quality, tracking, and reporting procedures.

·         Presenting reports on performance at the manager, and executive levels.

·         Related work as required.