Live Chat Sales / Customer Support Representative  
Zaheen Kamran Designer Jewelry   More jobs from this company

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Job Title:   Live Chat Sales / Customer Support Representative
Category:   Client Services
Total Positions:   1
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Matriculation/O-Level
Career Level:   Experienced Professional
Minimum Experience:   1 Year
Apply By:   Jan 6, 2020
     
     
 
Job Description:

Order Taking through WhatsApp + Facebook Chat:

-Chat with multiple customers on Facebook and WhatsApp with customers to give them complete product information

-Share different product pictures with the customer as per their demand

-Handle multiple customers' all types of customer queries and complaints on WhatsApp, Facebook and Instagram

-Note down itemised customer orders

-Forward customer orders to the dispatch team

-Prompt handling of all customer queries

-Be courteous and detail oriented in giving all product options to customers

Requirements:

  • Good written and verbal communication
  • Strong in using mobile phone and desktop computer
  • Good typing speed on mobile phone and computer
  • Strong decision-making and problem solving skills

Required Skills:
Problem Solving,E-Commerce,Sales,Customer Care

Company Information
 
Company Name:  Zaheen Kamran Designer Jewelry
Company Description:
We are a designer jewelry brand.

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