Call Center Executive  
Activekey Solutions Pvt   More jobs from this company

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Job Title:   Call Center Executive
Category:   Client Services
Total Positions:   10
Job Location:   Lahore
Gender:   No Preference
Age:   18 to 40 years
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   Fresh2 Years
Salary Range:   PKR 40,000 to 45,000 per Month
Apply By:   Jan 5, 2020
     
     
 
Job Description:
  • Handling benefits request investigations submitted in the queue on the web portal, which may also include, but is not limited to, various inquiries for informative direction.
  • Obtaining each case’s medical benefits with acknowledgment of the appropriate procedure/diagnosis codes as per the requested or prescribed drug.
  • The Program Support Specialist is expected to check all the information on the script before making calls to the Insurance Plans, such as; ICD10 diagnosis codes, physician practice notes and the whole script.
  • The Program Support Specialist is expected to represent the organization professionally at all times.

6 Months Contract.


Required Skills:
Time Management,Excellent Listening Skills,Excellent Communication Skills

Company Information
 
Company Name:  Activekey Solutions Pvt
Company Description:
Activekey provides IT-based services that allow our clients to increase revenues and optimize operational effectiveness. We work to fully understand our customers’ unique visions for their businesses, and in doing so, are able to create solutions that are well-tailored and effective. This approach puts each customer at the center of the development process, and allows us to produce the best possible solutions to the distinct opportunities and challenges of specific markets.

We have been serving clients successfully for the last ten years, and we are proud to offer our customers the very best service and effective solutions to the obstacles each faces. Our work allows our clients to achieve both strategic differentiation and operational superiority. We work to provide comprehensive service including application development, business process outsourcing, hosting solutions, and packaged software solutions. We hold ourselves to the highest standards of professional conduct, and operate with only the utmost respect for each client’s needs and desires.

Activekey provides our clients with the tools and strategies that allow them to realize and execute their specific visions; we are committed to translating our customers’ goals and ideas into effective and productive business solutions.

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